returns & exchanges are accepted within 14 days of delivery. we are only able to accept returns or exchanges on items in new and unworn condition. items on sale are final and cannot be returned. customers are responsible for additional shipping charges.

if your package arrived with damages, please contact the shipping provider to open a dispute. Mystic Society is not responsible for packages after they’ve been handed off to the postal carrier.

wash on cold & delicate, and hang dry. we do not recommend using a dryer as high heat can damage the fabric or cause shrinking.

Items fit oversized. For example, if you usually fit in a Large Tee then you may consider purchasing a Medium Tee since these are oversized mainly in shoulder and sleeve length.  if you need any help with sizing email us at info@mysticsociety.store

all pre-made USA orders are shipped within 1-7 days of purchase. International orders are shipped within 7-21 days of purchase.

if it’s been more than 7 days (usa) or more than 21 days (international) since your package was shipped and it still hasn’t arrived, check your tracking information for the latest update. sometimes packages are delayed in transit. If it’s been over 21 days since the last tracking update, It’s likely the package has been lost. In this case, we recommend the following: 1. Check your tracking information for the last update. 2. Contact usps (or your local postal carrier) for updates. They may have additional tracking info. 3. Check with your local post office to see if the package is being held. Once your package has shipped, Mystic Society is not responsible for lost packages as they are under the postal carrier’s control. However, if the package doesn’t show up and isn’t returned to us, contact us and we’ll help you out however we can.